Effective Date: June 5, 2026

Privacy Policy

Savy Auto Body & Auto Service ("Savy Auto Body & Auto Service," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you provide when using our website and services.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

• Name
• Phone number
• Email address
• Mailing address
• Vehicle information (VIN, make, model, year)
• Insurance claim information
• Appointment requests
• Service inquiries
• 
  

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Date and time of visits
• Website usage statistics
• 
  

2. How We Use Your Information

We use the information we collect to:

• Schedule appointments
• Provide repair estimates and services
• Communicate regarding repairs and service updates
• Process payments
• Respond to inquiries
• Improve our website and customer experience
• Comply with legal obligations
• Send service reminders, promotions, or updates (when permitted by law)

3. Text Messages and Communications

If you provide your phone number, you consent to receive calls, emails, and text messages regarding:

• Appointment confirmations
• Repair status updates
• Estimate approvals
• Customer service communications
• Service reminders

Message and data rates may apply.

You may opt out of marketing text messages at any time by replying STOP.

4. Sharing of Information

We do not sell your personal information.

We may share information with:

• Insurance companies involved in your claim
• Parts suppliers and service providers
• Payment processing companies
• Vehicle manufacturers when necessary for warranty or recall repairs
• Government agencies when required by law

All third parties are expected to protect your information appropriately.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Improve website performance
• Analyze website traffic
• Remember user preferences
• Enhance user experience

You may adjust your browser settings to refuse cookies, although some website features may not function properly.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, or misuse.

However, no internet transmission or electronic storage method is completely secure, and we cannot guarantee absolute security.

7. California Privacy Rights

If you are a California resident, you may have rights under applicable California privacy laws, including the right to:

• Request access to personal information we collect about you
• Request correction of inaccurate information
• Request deletion of personal information, subject to legal exceptions
• Request information regarding categories of personal information collected and disclosed

To exercise these rights, contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of any third-party sites they visit.

9. Children's Privacy

Our website is not directed toward children under 13 years of age. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated effective date.

Continued use of the website after changes are posted constitutes acceptance of the revised policy.

11. Contact Us

If you have questions regarding this Privacy Policy or your personal information, please contact:

Savy Auto Body & Auto Service
Phone: (510) 237-6399
Email: savyauto@gmail.com
Address: 12920 San Pablo Ave, Richmond, CA 94805

By using this website, you acknowledge that you have read and understood this Privacy Policy.